{{ transformations:ImportServiceNowAction.png}}
====== IMPORT FROM SERVICENOW ======
Category: Import / App/Cloud\\

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=====Description=====
This action imports records from a ServiceNow table, obtains the list of tables in a ServiceNow instance, or fetches the list of fields in a ServiceNow table.

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=====Action settings=====
^ Setting  ^ Description  ^
|Connector<sup>*</sup>|Select a configured [[connectors:servicenow|ServiceNow connector]], or build one by selecting //Add connector//.|
|Command|Select the operation this action will perform.  Options:  //Import from table//, //List tables//, or //List fields//. See below for details of each command type.|
<sup>*</sup> Setting can be specified using a [[:parameters|parameter]].

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====Import from table====
**Description:**  Import records from a specific ServiceNow table.
^ Setting  ^ Description  ^
|Table<sup>*</sup>|Enter, or use the "Pick table" button to browse through and select, the ServiceNow table to import records from.|
<sup>*</sup> Setting can be specified using a [[:parameters|parameter]] or the first value of a column.

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===Fields tab===
^ Setting  ^ Description  ^
|Include the record ID field (sys_id)|Check this option to also import the record ID (''sys_id'') field.|
|Import all fields|Choose this option to import all fields.|
|Import selected fields|Choose this option to import specific fields from a list.|

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===Filter tab===
^ Setting  ^ Description  ^
|Load the first //n// records<sup>*</sup>|Check this option to import a limited number of records from the top of the table. Specify the number of records to import.|
|Add filter|Use this to add one or more filters to records to import.  Options: //Simple filter// (and enter the values<sup>*</sup> to build the filter) or //Custom ServiceNow filter// (and enter a ServiceNow encoded query<sup>*</sup>). Filter logic can be customized across the conditions.|
<sup>*</sup> Setting can be specified using a [[:parameters|parameter]] or the first value of a column.

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====List tables====
**Description:** List all tables found in the ServiceNow instance. There are no settings for this command.

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====List fields settings====
**Description:** List all fields from a specific ServiceNow table.
^ Setting  ^ Description  ^
|Table<sup>*</sup>|Enter, or use the "Pick table" button to browse through and select, the ServiceNow table to list the fields of.|
<sup>*</sup> Setting can be specified using a [[:parameters|parameter]] or the first value of a column.

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=====Shortcuts=====
Fast ways to create the action:
  * Press the "Add data" menu button and select "Fetch from cloud/application".

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=====See also=====
  *[[transformations:exportservicenow|Export to ServiceNow]]
  *[[transformations:servicenowcommand|Update/delete records in ServiceNow]]