Table of Contents
IMPORT FROM SERVICENOW
Category: Import / App/Cloud
Description
This action imports records from a ServiceNow table, obtains the list of tables in a ServiceNow instance, or fetches the list of fields in a ServiceNow table.
Action settings
| Setting | Description |
|---|---|
| Connector* | Select a configured ServiceNow connector, or build one by selecting Add connector. |
| Command | Select the operation this action will perform. Options: Import from table, List tables, or List fields. See below for details of each command type. |
* Setting can be specified using a parameter.
Import from table
Description: Import records from a specific ServiceNow table.
| Setting | Description |
|---|---|
| Table* | Enter, or use the "Pick table" button to browse through and select, the ServiceNow table to import records from. |
* Setting can be specified using a parameter or the first value of a column.
Fields tab
| Setting | Description |
|---|---|
| Include the record ID field (sys_id) | Check this option to also import the record ID (sys_id) field. |
| Import all fields | Choose this option to import all fields. |
| Import selected fields | Choose this option to import specific fields from a list. |
Filter tab
| Setting | Description |
|---|---|
| Load the first n records* | Check this option to import a limited number of records from the top of the table. Specify the number of records to import. |
| Add filter | Use this to add one or more filters to records to import. Options: Simple filter (and enter the values* to build the filter) or Custom ServiceNow filter (and enter a ServiceNow encoded query*). Filter logic can be customized across the conditions. |
* Setting can be specified using a parameter or the first value of a column.
List tables
Description: List all tables found in the ServiceNow instance. There are no settings for this command.
List fields settings
Description: List all fields from a specific ServiceNow table.
| Setting | Description |
|---|---|
| Table* | Enter, or use the "Pick table" button to browse through and select, the ServiceNow table to list the fields of. |
* Setting can be specified using a parameter or the first value of a column.
Shortcuts
Fast ways to create the action:
- Press the "Add data" menu button and select "Fetch from cloud/application".